Privacy Policy.

1. Introduction

At POI Business Interiors (“POI”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or otherwise interact with us online.

By using our website or providing your personal information, you consent to the practices described in this policy, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, company name, and any other details submitted through contact forms or email communication.

We may also collect non-identifiable information automatically when you visit our website, including:

* Your IP address

* Browser type and version

* Pages viewed and time spent on our site

* Referring website or link

We may use cookies and similar technologies to enhance your website experience. You can control or disable cookies through your browser settings, though some site features may not function properly without them.

3. How We Use Your Information

POI uses collected information to:

* Respond to inquiries, requests, or service needs

* Improve our website and user experience

* Send updates, newsletters, or invitations (only if you’ve opted in)

* Comply with legal or regulatory requirements

We do not sell, rent, or trade personal information to third parties.

4. Disclosure of Information

We may share limited personal information with trusted third-party service providers who help us operate our website or deliver communications. These providers are required to protect your information and may only use it for the purposes for which it was disclosed.

We may also disclose information if required by law or if necessary to protect POI’s rights, property, or safety.

5. Data Security

We take reasonable precautions to safeguard personal information from loss, theft, misuse, and unauthorized access or disclosure. However, no method of electronic storage or transmission is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

 7. Your Rights

You have the right to request access to, or correction of, your personal information in our records. You may also withdraw consent for future communications at any time, subject to legal or contractual restrictions.

To make a privacy-related request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. POI is not responsible for the privacy practices or content of these third-party sites. We encourage visitors to review the privacy policies of any external sites they visit.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact:

POI Business Interiors

Email: info@poi.ca

Phone: (905) 479-1123

10. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised effective date. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Our Commitment to Accessibility

POI is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 1-888-296-9967 or email our team at info@poi.ca with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.